FAQ

Blaire Home – Frequently Asked Questions (FAQ)

Welcome to the FAQ page of Blaire Home. Here you will find answers to the most common questions. Still need help? Feel free to contact us.

Question 1: How long will it take to receive my order?
Answer:

  • Processing time: 1–2 business days (Monday to Friday)
  • Estimated delivery time: 4–6 business days after shipping
  • Total delivery time: 5–8 business days from the order date, depending on external factors such as weather or carrier delays.
    See our Shipping Policy for more information.

Question 2: Do you offer free shipping?
Answer:
Yes, we offer free shipping on all orders within the Netherlands.
Check our Shipping Policy for more details.

Question 3: Where is Blaire Home located?
Answer:
Blaire Home is a UK brand. We currently only ship within the United Kingdom.

Question 4: Which payment methods do you accept?
Answer:
We currently accept:

  • Google Pay
  • Apple Pay
  • iDeal
  • Mastercard
  • Visa

Question 5: What if I receive a defective product?
Answer:
If you receive a defective item, we will replace it at no extra cost. Contact us and return the item within 30 days.
See our Return Policy for instructions.

Question 6: Can I cancel my order after placing it?
Answer:
Yes, cancellations are possible within 24 hours of placing your order. Please contact us to request a cancellation.

Question 7: What is your return policy?
Answer:
You may return items within 30 days. For full details on the process, see our Return Policy page.

Question 8: When will I receive my refund after returning a product?
Answer:
Once we receive and inspect your returned item, your refund will be processed. Refunds usually appear within 10 business days on your original payment method, depending on your bank or payment provider.
See our Refund Policy for more information.

Question 9: Do you offer warranties on your products?
Answer:
Yes, we offer a 30-day warranty on all purchases. See our Return Policy for conditions.

Question 10: How can I contact customer service?
Answer:
Contact us via the Contact page or send an email to contact@blairehome.com.

Question 11: Do you ship internationally?
Answer:
No, we currently only ship within the Netherlands.

Question 12: Do you have a physical store?
Answer:
No, Blaire Home is an online store only.

Question 13: Can I place a bulk order for my business or organization?
Answer:
Yes, bulk orders are possible. Contact us for more information.

Question 14: What is the process for exchanging a product?
Answer:
We do not accept exchanges. If you would like a different product, please return the item and place a new order following our Return Policy.

Question 15: How can I track my order?
Answer:
You can track your order via the Track Your Order page on our website.

Contact Information
Store Name: Blaire Home
Company Name: Offplies
Email: contact@blairehome.com
Phone: +31 85 333 2361
Address: Rembrandtplein 24, 1017 CV, Amsterdam, Netherlands
Chamber of Commerce (KVK) Number: 91062284
VAT Number: NL004862566B81

Customer Service Hours:

  • Monday – Friday: 08:00 – 18:00
  • Saturday – Sunday: 09:00 – 16:00

We respond to your email within 24–48 hours.